The last week I have been working on a Flash/Actionscript 3 project and everything worked well. The project got in an 75% finalized. Meanwhile I needed to install a software product and it crashed my Windows Vista. Saved the important data and tried to fix it without having to reinstall the whole OS and all my needed applications but no success. The inevitable has occurred – must reinstall the OS.
After re-installation I returned to my Flash/Actionscript 3 project. At a point in my development needed to delete an mp3 file but deleted the wrong one. So I wanted to add it back to the project’s library but I had a big surprise – an error occurred:
One or more files were not imported because there were problems reading them.
It was the same file that I added to the project before the windows’ crash but this time could not add it to the library. Tried all kinds of ways to add it but no success. Tried to modify its bit-rate also without success.
Started googling about the problem and found this on Adobe’s site:
Flash does not internally support MP3 files with a bitrate over 160kbps. Importing sound files over this size will cause Macromedia Flash to ask Quicktime to handle the import via Quicktime’s audio subsystem.
Although Adobe is saying that if the mp3 having a bit-rate lower than 160kbps will not be affected by this I can say that I tried to lower the bit-rate to that file and than import it in the library but didn’t work. It seems that the problem is not the bit-rate only.
Truly I didn’t reinstalled the Apple Quicktime after the crash (but had it installed before the crash). So out of my curiosity and because I wanted to get over this issue as faster as possible I installed Quicktime. And the import worked like a charm.
It seems that Flash authoring tool is – in a small measure – dependent on the system codecs.
So if you get into this problem install Quicktime and you should not have the problem anymore. If you already have Quicktime installed Adobe’s advice is to uninstall it and install the latest version by downloading it from quicktime.com.
Wish you won’t get this error.
Tags: cs4, error, Flash, Flash CS4 Professional
This post was written by Andrei Ionescu
Views: 15588
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Well,
I have been having a problem on some machines, when I try to import MP3 it does not work and it give me the error message you mentioned, although the exact same MP3 imports very fine on other machines.
And more over when I import WAV files on the machines that have the problem, the sound plays slower than the original fine.
After I read this post, I installed Quick Time, and things worked like charm.
Thank you so much, this have been giving me a very hard time.
Legendary! You’ve saved me one hell of a headache!
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOT HELPINGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
I DOWNLOADED THE GOD DAM QUICK TIME AND ITS NOT HELPING
AAAAAAAAAAAAAAAAAAAAAAAAA
only shows how much adobe sucks. I really hate them by now.
I guess you noticed that I got into the same problem before you but didn’t made me say that “Adobe sucks”. Just made me search for a solution.
That did help.
Thanks!
this is caused by the id3 v2 tags, you can solve this problem by removing id3 v2 tags.
We had this same problem, except with .wav files. Installing Quicktime seemed to fix the issue. Thanks for the post!
I’m still having this problem when trying to import WAV-files into Flash CS4. Installing Quicktime and restarting didn’t help. Still looking for a solution….
Thanks!
THANKS!!!
Thanks, worked great! I don’t know how I would have ever figured this out on my own.
Thank you sooooooooooo much!!
You made my day!
Caodingpeng is right, if you’re using the right bitrate, then the root of your problem is the *id3 v2* tags in your mp3 files – this is why only some people are getting results with the original approach. Getting rid of these with a third-party tool will solve your problem if the Quicktime install did not (provided, of course, the mp3 file itself is not corrupted).
Oh, and as for the OP’s comment – Adobe itself may not suck, but their lackluster support and service departments sure do! Case in point: users have to dig through the web to find solutions to common problems rather than these being addressed through the in-app documentation. I’d sure love to be paid 60K + a year as an “Adobe Support Specialist” to sit on my ass and do s#!t all
Thanks you very much.
I don’t know how I’m gonna figured this out by myself. I’m so desperate and think I’m gonna download the same song again, even I know it wouldn’t help. lol.
you’re a big help. thank you very much.
It works!!!
You totally saved me with this. Thanks.
Thanks.. it work.. thumbs up!!!